Contact information

Contact us

Retail Smart Group Pty Ltd (ABN 49 658 892 105, ACN 658 892 105), trading as Earths Water.

Registered office: Level 4, 80 Market Street, South Melbourne VIC 3205, Australia

Support hours: 9am to 5pm Melbourne time, Monday to Friday, excluding Victorian public holidays.

We reply to every email within 2 business days.

Returns not accepted at the address above. Contact us first and we will give you the return address with your return authorisation. A parcel that arrives without an authorisation cannot be matched to an order or refunded.